Oya Ride
FAQ

Questions, answered.

Cannot find what you need? Write to support@myoyaride.com.

When does Oya Ride launch?

We are launching soon in Lagos. Join the waitlist and we will email you when your area opens.

How much does a ride cost?

You see the fare before you book, and you can name your own fare. What you pay depends on the distance, the time and the demand.

How do I pay?

Pay by card before the trip starts, or pay the driver in cash when the trip ends. We do not offer pay-later.

Are the drivers checked?

Yes. Drivers are checked against their NIN, driver's licence and vehicle documents before they take trips.

What if I cancel a trip?

You can cancel for free before a driver accepts and for a short time after. After that, a small cancellation fee may apply. See our Refund and Cancellation Policy.

How much does Oya take from drivers?

Our commission starts at 9% of the fare.

How do I become a driver?

Join the waitlist and choose "Drive with Oya". See what you need.

Is my data safe?

We follow the Nigeria Data Protection Act 2023. Read our Privacy Policy. You can delete your account at any time.

How do I contact support?

Email support@myoyaride.com or message us on WhatsApp.

How do ratings work?

Riders and drivers rate each other from 1 to 5 stars after every trip. Read how ratings work.

Which phones does it work on?

Oya Ride is coming first to Android. An iPhone version will follow.

Be first to ride with Oya.

Join the waitlist and we will tell you when we reach your area.

Join the waitlist